The linksys spa3102 fxs and fxo lines can be independently configured via software controlled by the voip service provider or the end user. This document shows a firmware upgrade for the spa3102. Oct 27, 2012 dial plans can be very confusing at first glance. Before we proceed please make sure that your spa3102 is powered on and that you have an ethernet rj45 cable connected with one end to your routermodemgateway and the other end to the blue. Spa 3102 linksys and ivr problems 3cx software based voip. View and download linksys spa3102 quick manual online. Accessing spa3102 interactive voice response ivr menu. Since this firewall blocks incoming connections you may need open a port through it for certain games and applications. With a footprint of 10 by 10 cm and a height of a little over 3 cm the spa 3102 is pretty compact and can be hidden somewhere out of the way easily. Please note that the spa3102 is now part of the cisco small business voice gateways no longer linksys.
Configuring linksys spa3102 the configuration information below is based on firmware version 5. Enter the ip address of the spa3102 in the field provided. In dialing rule in asterisk i tryed setting up the did based incoming rule where 12345 was. Aside from some basic wan and lan setup which applies to the entire device, the spa3102 is really treated as two devices when setting it up for use with a pbx. Our customers have grown their revenue, on average, by 60% in the last 2 years. Since this firewall blocks incoming connections you may need. Excellent voice quality in challenging, changeable ip network environments is made possible via. Note, if you have a single port adsl modem, unplug your computer, and plug it into the ethernet port of. Not all ivr commands are applicable to all devices function code access ivr announce wan ip address 110 control. Over 5,000 customers in 32 countries use zenoti to power their business.
I have been able to reset the spa3102 to the default factory settings, and have confirmed the operation since the. Linksys spa 3102 routers include a very basic firewall that helps protect your home network form unwanted access from the internet. Spa3102 voip gateway professional hardwaresoftware. The following dial plans are to show how to use the various features of dial plans. Linksys spa3102 routers include a very basic firewall that helps protect your home network form unwanted access from the internet. The ivr announced the current ip address of spa3102.
If we cannot remove a virus from a device we support see vpp system requirements, well refundfor the current term of your subscriptionthe actual. The spa3102 features the ability to connect standard telephones and fax machines to ipbased. The spa 3102 offers all the key features and capabilities, including the support of secure, standard encryptionbased methods for communication, provisioning and servicing. See who you know at ivr spa, leverage your professional network, and get hired.
If you dont want to configure a did, set dial plan 2 to s0. All of a sudden the voip and ivr functionality has stopped working note that the router is working fine, and pstn fallback is working if i switch off the spa. Posted in agent dialer, appointment reminder, auto dialer, gateway, ivr studio, product usage, support, technical terms, voice modem tagged broadcastbyphone, dial plan, spa3102 spa no audio spa3102 factory reset. Plug a regular phone handset into the phone port of the spa 3102. The spa3102 offers all the key features and capabilities, including the support of secure, standard encryptionbased methods for communication, provisioning and servicing. Nov 06, 2008 there are many guides for configuring the spa3102 out there and most of them manage to get something wrong. Pstn setup analog phone setup auto dialer, predictive dialer. Mar, 2007 plug a network cable into the internet port of the spa 3102 ata into the modem router. After youve identified three to five spa management systems that are right for you, reach out for vendor demos to get a full snapshot of what each solution is truly offering. To be eligible for vpp you must be actively enrolled in our autorenewal service with a qualifying product installed.
Spa3102 by sipura linksys information and hardware knowledge base. Ive used it behind a pirelli drg a225g home gateway with static ip address in bridge mode. Not all ivr commands are applicable to all devices function code access ivr announce wan ip address 110 control wan port admin web server 1 to enable, 0 disable 7932 reset to itsp defaults 877778 factory res. Cisco spa 3102 linksys analog adapter voip gateway. How to setup voicent using a cisco spa3102 voice gateway modem. The interactive voice response menu can only be accessed through an analog telephone.
Aug 02, 2012 the box contains the spa 3102, a power cord with inbuilt external power supply, a telephone cable with 2 rj11 connectors, a network cable and a cd with various handbooks. The connecting status screen appears while it tries to connect to the spa3102. An ivr table is below this printable ivr quick reference card. Cisco linksys spa3102 manuals manuals and user guides for cisco linksys spa3102.
The fxs phone port works perfectly, and i can dial out through my voip account or receive calls at the configured extension. Posted in agent dialer, appointment reminder, auto dialer, gateway, ivr studio, product usage, support, technical terms, voice modem tagged broadcastbyphone, dial plan, spa3102 spa no audio. This is a guide for the initial configuration of the spa2102 3102. Installed by the end user and remotely provisioned, configured and maintained by the service provider, each spa3102 converts voice traffic into data packets for transmission over an ip network. The spa3102 fxs and fxo lines can be independently configured via software controlled by the service provider or the end user. Software does not guarantee protection against all possible threats. Timebased integrated voice response ivr solutions for main office. Use a telephone connected to the phone port of the voice gateway.
Spa3102 voice gateway with router marketing information. Quick clarification on terminology fxo a device that bridges a networkthe internet to an analog phone line. Spa3000 spa3102 guide axon nch software user community. Spa3102 voip gateway support this setup guide will guide you through the steps of setting up your fxo adapter to work with nch software s axon virtual pbx system. Linksys ata administrator users guide ground control. Linksyscisco 3102 features the ability to connect standard telephones and fax. Zenoti is an allinone software, that disappears into the background while supporting. Cisco linksys spa 3102 voip gateway configuration setup guide. The linksys spa3102 includes 2 100baset rj45 ethernet interfaces to connect to a home or office lan, as well as an ethernet connection to a broadband modem or router. Set up voicent using a cisco spa 3102 voice gateway modem visit us at if you still need help setting up the spa3102, you can f. How to setup voicent using a cisco spa3102 voice gateway. Note, if you have a single port adsl modem, unplug your computer, and plug it into the ethernet port of the spa 3102.
Apr 21, 2014 how to configure spa3102 as sip trunk on elastix or how to configure elastix pbx sip trunk for spa3102. I would like to have my spa3102 fxofxs adapter configured as a sip trunk in freepbx, so i could set an inbound route from the spa3102 to a ring. How to configure spa3102 as sip trunk on elastix gkhan tips. Linksys spa3102 installation freepbx community forums. Plug a network cable into the internet port of the spa3102 ata into the modem router. If you have not yet done so, we recommend downloading and installing a free copy of axon before you continue.
Hello, the scenario is, a person dials from the buildings parking gate pancode to the buildings analog pbx and then it connects via the spa3102 to my pbx. Atm on spa i have s0 so when phone rings call is transfered to 205 extension. Booksteam is a cloudbased medical spa software aimed at small and large businesses worldwide. The blinking does not stop after numerous power cycles and manual reboots through the ivr. Set up voicent using a cisco spa3102 voice gateway modem visit us at if you still need help setting up the. In freepbx, when you create an inbound route, set the did number to s. The spa3102 fxs and fxo lines can be independently configured via software. Linksys spa 3102 is a cool little device that can convert your analog phone line or fax machine into a sip trunk into your trixbox or asterisk pbx system.
New firmware for the sipuralinksyscisco spa3102 is now available v 5. Verify the model number and suffix of your spa3102 voip router before you try to update the. Configure a linksys spa3102 ata to a voip provider on. Well, its either because spa is generating ring signal on wire, but not the type of signal recognized by particular connected phone, or spa is not generating the ring. Spa 3102 linksys and ivr problems 3cx software based. Access product specifications, documents, downloads, visio stencils, product images, and community content. We have 6 cisco linksys spa3102 manuals available for free pdf download. Spa3102 manual ivr administration guide cisco small business spa2102, spa3102, audio server configuring the streaming audio server using the ivr with an sas line. Spa 3102 by sipura linksys information and hardware knowledge base. How to connect your cisco spa3102 voice gateway to your computer.
I have been able to reset the spa3102 to the default factory settings, and have confirmed the operation since the internal ip has been reset to the gateway ip 192. Use a telephone connected to the phone port of the voice. If you want to use spa 3102 as voice gateway with elastix pbx. You should play around with them to suit your needs. Cisco linksys spa 3102 voip gateway configuration setup. I want to reset the spa, but dont know how to without using ivr which i cant use because it isnt working. Please note that the spa3102 is now part of the cisco small business voice gateways no longer linksys and the firmware is only available from cisco and requires a cisco account. Installed by the end user and remotely provisioned, configured and. This article is one in a series to assist in the setup, troubleshooting, and maintenance of cisco small. Jan 04, 2007 i have configured two different spa 3102 exactly as you show. How to configure spa3102 as sip trunk on elastix or how to configure elastix pbx sip trunk for spa3102. The ivr does not work if the pstn line is connected. The linksys spa2102 includes 2 100baset rj45 ethernet interfaces lanwan to connect to a home or office lan, as well as an ethernet connection to a broadband modem or router wan. Voip phone system for medical service xorcom ip pbx business.
Accessing spa3102 interactive voice response ivr menu cisco. Interactive voice response ivr menu accessing the interactive voice response menu. Spa3102 dial plan predictive dialer call center software. Setup guide for using your spa3000 spa3102 fxo adapter with axon this quickstart. You can check the ip address of the spa3102 through the ivr menu. Power off your network devices, including your modem and pc. Neither unit will allow me to call out to the pstn line nor will axon answer an incoming call from the pstn through the fxo line. Tasks required to have your sipura spa 3000 working efficiently. One thing i noticed here is that the ring frequency is wrong for the u. Setup guide for using your spa3000 spa3102 fxo adapter with axon this quickstart guide will help you setup your new linksyssipura fxo adapter you have purchased for your axon pbx. It essentially converts the voip digital signals to telephone analog signals and vice versa. I have a server whit the latest elastix, and other whit freepbx 2. This unit is a sip voip gateway with connections for 1 telephone fxs and 1 telephone line fxo. Administration manual, provisioning manual, user manual.
Booksteam offers a wide range of flexible calendar management tools that automate appointment. It can let you connect voip and pstn seamlessly and hijack into. And, in some instances, other companys technology and. At the moment the adapter is registered as an extension and it dials to a ring group. The spa3102 delivers clear, highquality voice communication in a variety of network conditions. Spa3102 spa9000 spa2102 spa112 pap2t software version v6. Configure a linksys spa3102 ata to a voip provider. Each linksys spa2102 service line can be independently configured via software controlled by the service provider or the end user. Zenoti is an allinone software, that disappears into the background while supporting every. Fxo line do not disconnect, when the inbound caller finshed the call.
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